FAQ's & SHIPPING

We ship to Australia, New Zealand, United States, United Kingdom, Switzerland, Germany. 

* Delivery will be made via Australia Post. 

* Please allow 72 hours for processing before your item ships. 

We lovingly check each item before we ship it out to you, but in the occasion an item is damaged during delivery please contact us through email at wildmoontribe@outlook.com within 24 hours of the delivery of your purchase. Damaged item will need to be returned for a store credit. 

* Please select carefully when making your purchase as we do not offer refunds or accept returns for change of mind. 

Australia Wide Shipping 

$10 Express Flat Rate up to 4.9kg : 1-5 working days 

$20 express shipping for 5kg+ :1-5 working days 

International Customers (Outside of Australia) are responsible for all customs, import duties, and local taxes charged by your country. Please contact your country's customs office or tax agent for respective charges and rates on a package coming outside of your country. 

International Rates will vary due to location and are based on weight.

Standard service 2-6 weeks 

Express 1-4 weeks

Once parcels are dispatched we are no longer responsible for any transit issues that may arise. Please contact Australia Post.