At Wild Moon Tribe, each piece is carefully selected and packed with intention. We want you to love your purchase, however please read our policy carefully before ordering.
We do not offer refunds, exchanges, or returns for change of mind, so please choose carefully before placing your order.
We take care in preparing and packing every order. If you believe your order has arrived damaged, faulty, or incorrect, please contact us within 24 hours of delivery.
Please include:
We will review each claim on a case-by-case basis. While we will investigate all reported issues, some damage or circumstances may occur outside of our control.
If, following our assessment, a product is confirmed to be faulty or an error has occurred with your order, we will offer an appropriate remedy, which may include a replacement or store credit, depending on the circumstances.
Our products are natural, handcrafted, or individually sourced. Variations in colour, size, shape, texture, pattern, and natural markings are part of their uniqueness and are not considered faults.